Privacy Policy
Who we are
Fusion Creative is operated by Jay Williams, based in Newcastle upon Tyne, United Kingdom. Contact: jay@fusioncreative.uk.
What data we collect
- Name and email address (contact forms, audit forms, enquiries)
- Business name, social media handles, phone number (when provided via forms)
- Website usage data (pages visited, browser type, device) via Google Analytics
- Facebook Pixel data for measuring ad performance (with consent)
How we use your data
- To respond to enquiries and provide services
- To create social media audits when requested
- To send follow-up communications about our services
- To measure and improve our website and advertising performance
- To comply with legal obligations
Social media audits
When you request a free audit, we research your business using publicly available information (social media profiles, review sites, websites). We do not access any private or protected data. The audit is provided free of charge with no obligation.
Cookies
We use:
- Google Analytics (G-TS8XCRSG4W) for website analytics
- Facebook Pixel for ad measurement
- Essential cookies for basic site functionality
You can manage cookie preferences through your browser settings.
Third-party services
- Google Analytics (analytics)
- Meta/Facebook Pixel (advertising measurement)
- Cal.com (booking)
- Vercel (hosting)
- GitHub Pages (hosting)
- Web3Forms (contact form processing)
Data retention
Contact form and audit form submissions are retained for 24 months. You can request deletion at any time.
Your rights (UK GDPR)
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Request data portability
Contact jay@fusioncreative.uk to exercise any of these rights.
Changes
We may update this policy. The latest version is always at fusioncreative.uk/privacy.
Contact
jay@fusioncreative.uk | Newcastle upon Tyne, UK